Sérgio Sacoto
Founder
Transforming challenges into Opportunities
The retail landscape today is more challenging than ever. Established players are grappling with shrinking foot traffic, declining conversion rates, and falling sales. Why?
The reasons are deeply rooted in seismic economic shifts over the past five years.
Rising Costs: Inflation has reached multi-decade highs, eroding consumer purchasing power and forcing shoppers to cut back on discretionary spending.
Shift to E-commerce: The pandemic accelerated the digital transformation of retail, reshaping consumer expectations. While e-commerce continues to thrive, many brick-and-mortar stores are struggling to redefine their purpose.
Labour and Supply Chain Challenges: From labour shortages to ongoing supply chain disruptions, operational inefficiencies have placed additional strain on retailers.
On the other hand, new entrants, e-commerce businesses venturing into physical spaces, often stumble due to a lack of retail expertise. Meanwhile, companies for whom retail isn’t core struggle to connect with customers meaningfully. It’s clear: the retail sector is crying out for bold, creative solutions.
This is where TheRetailHUB comes in.
Founded in 2024, TheRetailHUB is more than just a consultancy company - it’s your strategic partner for reinventing retail.
Leveraging over 30 years of expertise in sports and fashion, we excel in Retail Concepts and Experiences Design, offering tailored advisory services on Retail Transformation to create ground breaking, customer-centric solutions.
Every store, like its customers, is unique, that’s why we collaborate with Clients and Partners to create bespoke solutions that deliver exceptional engagement and sustainable growth. Whether it’s redefining store layouts, leveraging data for personalized customer journeys, or implementing cutting-edge technology to enhance efficiency, we don’t just solve problems
—we turn them into opportunities.
Our “superpower”: real experts in their fields, with hands-on approach and ownership mindset—ready to go the extra mile to make every project succeed. With them, we cover all retail business areas: Insights, Strategy, Analytics, Systems, Digital, e-Commerce, Operations, Merchandising, Marketing, Supply Chain, Profit Protection, Concept Design, Visual Merchandising, Engineering, Production (even with tariffs), Finance, Training, HR, Stock Clearance—and of course, AI.
At TheRetailHUB, we believe in the power of collaboration to redefine the future of retail.
Thank you for considering us to be part of your journey and together, we’ll build a retail experience that’s unforgettable—for your customers and your bottom line.
Our Purpose
VISION
"To inspire and engage consumers
through exceptional retailing."
MISSION
“TheRetailHUB commits to revolutionize the consumer retail experience by delivering cutting-edge designs, strategic development, and insightful analytics, aiming to enhance consumer experience, optimize operations, and drive sustainable growth for our clients.”
VALUES
"Collaboration"
"Excellence"
"Expertise"
"Global Network"
"Innovation"
"Insight"
"Integrity"
Our Core Services
Analytics & Insights
Consumer-Centric Insights
Data-Driven Decisions
Concept Design, Development & Experiences
End-to-End Concept Creation
Turnkey Store Solutions
Cost-Efficient Expansion
Global Rollout Expertise
Immersive Consumer-Centric Experiences
Integrated Brand Touchpoints
Advisory
Operating Model Design
Omnichannel Strategy
In-store Operations
Visual Merchandizing & Communication
Profit Protection
Digital Strategy
Consumer Engagement Programs
Real Estate Portfolio Management
Go-To-Market Alignment
Retail Finance & Controlling
Other
Furniture & Fittings & Digital Manufacturing and supply
Digital Experience Solutions
Sponsorship and ROMI Solutions
Retail business solutions and systems
Merchandising and Assortment Planning
Inventory Clearance
Marketing & Sales Solutions
Field Marketing Solutions
DTC Automated auditing and analysis
Training Programs
Mistery Shopping Programs
Our Expertise
Tailored Solutions
We offer personalized retail strategies tailored to your unique brand identity and goals, ensuring optimal results.
Global Expertise
Together with our international network of partners, we deliver innovative, globally-informed solutions.
Creative Innovation
Our innovative approach combines creativity and data-driven insights to transform your retail experience and drive growth.
Consumer Centric Design
We ensure your store is not just a place to shop but a destination that resonates with your customers.
Dedicated Support
Our team provides dedicated support throughout the process, working closely with you to achieve sustainable success in the dynamic retail landscape.
Sustainable Growth
By optimizing the retail experience, we help your business thrive in today’s challenging economic climate.
Our Projects
Our Clients (to date)
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Lets engage consumers through retail excellence together!
